Important questions & fast answers

What items do we buy?

We buy gold, silver, platinum and palladium. From jewellery over coins, bars and dental gold to old and broken gold.

What amounts do we buy?

We buy small and large amounts. We can even transfer six-digit payments to you without delay. Please remember that even small amounts such as one ring or one single coin are worth cash. It would be our pleasure to also receive small amounts from you.

How does the sales process work?

You sell by sending your parcel by registered mail, special delivery or by means of free collection from the comfort of your home. The money is paid out by bank transfer, (almost) anonymous cash by post, by PayPal or by sending you a cheque.

Send your parcel/air-cushioned envelope to:

KJ NOBLE METALS
Department: Analysis and Laboratory
1 Northumberland Avenue
London WC2N 5 BW
United Kingdom

You can get more information about the sales process from our detailed sales instructions.

Are there any fees or costs?

No, our company philosophy is: no fees, no costs and no deductions from the payout amount. From the collection over the analysis to removing gemstones, all services are fully free of charge. Guaranteed and with no exceptions.

What happens to the stones in your jewellery?

Stones are of no financial importance and are not paid for separately. If you wish, we will send back the stones to you as a memory free of charge.

How should you pack your items to be sent?

For small amounts, we recommend a normal air-cushioned envelope. In the case of large and larger amounts, we recommend a cardboard box.

• Small packages: by registered mail or special delivery
• Larger parcels: as a parcel by Royal Mail, UPS, DHL

You can get further information from our detailed packing instructions.

How often does a parcel get lost?

Parcels that are collected by a secure transport company can never get lost! Should the improbable happen, the transport insurance will cover the full amount. You will by no means suffer financial damage or disadvantage.